User support & assistance
Day-to-day assistance for your employees, incident resolution and guidance on using their tools.
AWSMTECH
Managed & outsourced IT services
An outsourced IT team to manage, secure and evolve your digital environment.
Your IT. Managed. Secure. Under control.
Your business relies on IT every day. When everything works, nobody gives it a second thought. When a workstation fails, an employee cannot access their data or a security incident occurs, the impact on operations can be immediate.
AWSMTECH takes care of the day-to-day management of your IT environment to support its availability, security and ongoing development.
User support, Microsoft 365, workstations, infrastructure, backups, monitoring and cybersecurity: you have an outsourced IT team looking after your environment and supporting your business every day.
Your job is to move your business forward. Ours is to make sure your IT keeps pace.
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More than IT support
From reactive IT to proactive IT management
The traditional model often means calling your provider when something goes wrong. We prefer to prevent problems before they occur.
Through monitoring, proactive maintenance and structured management of your environment, AWSMTECH identifies risks, keeps your systems up to date and responds when an anomaly appears.
The goal is no longer simply to repair your IT, but to manage it for the long term.
More than IT support
Anticipate. Support. Secure. Advise.
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Anticipate
Monitor your environment, carry out preventive maintenance and track the health of your IT assets.
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Support
A team available to help your employees when they encounter a problem or need assistance.
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Secure
Protect workstations, identities, data and access, with cybersecurity integrated into IT management.
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Advise
Regular guidance to develop your technology environment in line with your needs, risks and projects.
OUR SUPPORT
An outsourced IT team dedicated to your business
Outsourcing IT management gives you access to specialist skills and resources without having to build and maintain a complete in-house IT team.
AWSMTECH can manage your entire IT environment or work alongside your internal resources.
Workstation management
Configuration, maintenance, updates, deployment and lifecycle management for your computers.
Microsoft 365
Management of your Microsoft 365 environment, user accounts, licences, access and key associated services.
Infrastructure & networks
Management and monitoring of your equipment, servers, networks, Wi-Fi and other essential IT components.
Backup & continuity
Protect your data and implement solutions that reduce the impact of an incident or interruption.
Cybersecurity
Protect endpoints, identities and access, manage vulnerabilities and implement security measures suited to your risk profile.
IT & CYBERSECURITY
Security built into your IT
Managing IT today also means managing digital risk.
IT operations and cybersecurity can no longer be treated as entirely separate disciplines.
A poorly protected Microsoft 365 account, an outdated workstation, an employee targeted by phishing or a misconfigured backup can quickly become a risk to the whole organisation.
That is why AWSMTECH integrates security into the day-to-day management of your environment. Our approach focuses on strengthening:
IT & CYBERSECURITY
Protection at every level
People
Awareness and reduction of risks associated with the human factor.
Identities
Account protection, authentication and access control.
Devices
Workstation management, updates and protection.
Data
Backup, protection and controlled access to information.
The IT environment
Monitoring and continuous improvement of your security posture.
MICROSOFT 365
Microsoft 365, managed and secure
Microsoft 365 has become the digital core of many businesses.
Email, Teams, SharePoint, OneDrive, identity, collaboration and now artificial intelligence: its role extends far beyond a traditional productivity suite.
AWSMTECH helps you administer, secure and develop your Microsoft 365 environment so it remains aligned with your organisation's needs.
This includes managing users and licences, access, devices and key security policies.
STAY IN CONTROL
A clear view of your IT environment
Outsourcing your IT does not mean losing control. Quite the opposite.
We help you better understand your environment: equipment, users, licences, security, backups, risks and the changes required.
This visibility supports better decisions and investment planning, and prevents an IT infrastructure from gradually taking shape without a clear strategy.
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Equipment & users
- 02
Licences & access
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Security & backups
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Risks & development
SUPPORTING YOUR PROJECTS
Your business evolves. So should your IT.
Your IT environment needs to support these changes. AWSMTECH does more than maintain what you already have. We support the development of your digital environment and the technology decisions that come with it.
- A new employee joins.
- A new application needs to be deployed.
- You open a new office.
- You migrate to Microsoft 365.
- You want to strengthen your cybersecurity.
- You begin introducing Microsoft Copilot and artificial intelligence into your organisation.
YOUR IT PARTNER
Why outsource your IT to AWSMTECH?
One IT point of contact
A partner with a comprehensive view of your environment.
More predictable costs
A managed-services approach helps you plan your IT budget more effectively than purely ad hoc interventions.
A proactive approach
We aim to identify and resolve problems before they become disruptive incidents.
IT and cybersecurity together
The management and protection of your environment are designed together.
Expertise when you need it
Access a team with complementary skills without having to bring every capability in-house.
A local Swiss partner
Your environment is supported by a team that understands the realities and requirements of Swiss businesses.
THE BIG PICTURE
From IT provider to technology partner
We do not simply want to manage tickets.
Your technology environment shapes your productivity, security, ability to collaborate and, increasingly, your ability to make use of artificial intelligence.
Our role is also to help you make the right decisions.
- Which tools should you keep?
- Which risks should you address first?
- Where should you invest?
- How can you improve Microsoft 365?
- How can you strengthen your security?
- How should you prepare for AI?
AWSMTECH provides this perspective so your IT becomes more than a cost centre: a genuine driver of value for your organisation.
Frequently asked questions
Frequently asked questions
It means entrusting the ongoing management of all or part of your IT environment to a specialist provider. The provider handles support, maintenance, monitoring, administration and information-system security within the agreed scope.
Troubleshooting primarily addresses a problem that has already occurred. A managed IT service adds a continuous, proactive approach: monitoring, maintenance, security and anticipation of future needs.
Yes. AWSMTECH can become your main IT partner or work alongside an internal IT team.
Yes. Microsoft 365 can be included in the managed environment, covering administration, users, licences, access and security.
Security is an integral part of our approach to managed IT services. The level of protection and cybersecurity services deployed depend on the agreed scope and your organisation's risk profile.
Let's review your current environment, challenges and priorities.
Let's talk about your IT environment
Your IT should help you move forward, not hold you back. We will help you identify what works, what could be improved and the risks that need your attention.
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