FAQ

We offer a complete range of services: from managed services for your infrastructure to daily support, including cloud migration support, purchasing hardware or licences, as well as tailor-made solutions for your specific technology needs. Our goal is to free your teams from technical constraints so they can focus on their core business.

We cover French-speaking Switzerland, with offices and an operational presence in Geneva, Lausanne, Martigny and their surroundings. This allows us to be responsive, understand the specifics of the local market and provide a service adapted to businesses in the region.

The package consists of a clear and transparent monthly subscription that includes proactive monitoring of your infrastructure, unlimited support (according to the terms of the contract), incident management, preventive maintenance, system updates, and regular reports. The idea is that you can plan your costs and avoid surprises while benefiting from a reliable IT partner.

You will benefit from a more stable IT infrastructure, a reduced response time in the event of a problem, controlled costs thanks to the predictability of the model, better visibility and management of your IT resources, and strategic support to align your technology with your business objectives.

We implement comprehensive solutions: 24/7 monitoring, endpoint management, threat protection, regular backups, compliance with standards (e.g. data processing, Swiss hosting) and robust internal policies. We also work to anticipate risks by conducting audits and proposing proactive fixes.

Absolutely: we design modular solutions. Whether you are an SME with a few dozen employees or a more complex organisation, we adapt our support, our service levels, the dedicated team and the resources according to your objectives, your budget and your constraints.

We take care of the complete cycle management: identifying needs, recommending solutions, negotiating purchases or licences, budget tracking, deployment, and project management through to going live. This support helps make the right technology choices, optimise costs and ensure overall consistency.

Yes: we offer the function of virtual CTO or strategic IT consulting. This means we can help define your technology roadmap, IT governance, compliance, technology risk management, and help you align your infrastructure with your business objectives.

If your question does not appear here, we invite you to contact us directly by e-mail or phone for a personalised discussion. We will be happy to assist you, analyse your specific situation and offer you a suitable answer or solution.

We are committed to: providing transparent pricing, with no surprises; making a dedicated and responsive team available to you; maintaining a long-term relationship based on trust, efficiency and satisfaction. Your success is our priority, and we aim to be a true partner for your growth.