awsmtech.ch

FAQ


Our FAQ section has been designed to provide clear and immediate answers to your most frequently asked questions. Please take a moment to browse through it, and if you would like more personalized assistance, our team will be happy to respond to you directly.

Any questions? Our answer

We offer a comprehensive range of services: from infrastructure management to daily support, cloud migration assistance, hardware and license purchasing, and tailor-made solutions for your specific technological needs. Our goal is to free your teams from technical constraints so they can focus on their core business.

We cover French-speaking Switzerland, with offices and an operational presence in Geneva, Lausanne, Martigny, and their surrounding areas. This allows us to be responsive, understand the specificities of the local market, and provide a service tailored to businesses in the region.

The package consists of a clear and transparent monthly subscription that includes proactive monitoring of your infrastructure, unlimited support (according to the terms of the contract), incident management, preventive maintenance, system updates, and regular reports. The idea is that you can plan your costs and avoid surprises while benefiting from a reliable partner for your IT.

You will benefit from a more stable IT infrastructure, reduced response times in the event of problems, controlled costs thanks to the predictability of the model, improved visibility and management of your IT resources, and strategic support to align your technology with your business objectives.

We implement comprehensive solutions: 24/7 monitoring, endpoint management, threat protection, regular backups, compliance with standards (e.g., data processing, Swiss hosting), and robust internal policies. We also work to anticipate risks by conducting audits and proposing proactive corrections.

Absolutely: we design scalable solutions. Whether you are an SME with a few dozen employees or a more complex organization, we tailor our support, service levels, dedicated team, and resources to your objectives, budget, and constraints.

We take care of the entire cycle: identifying needs, recommending solutions, negotiating purchases or licenses, budget monitoring, deployment, and project management through to production. This support enables you to make the right technological choices, optimize costs, and ensure overall consistency.

Yes: we offer virtual CTO or IT strategic consulting services. This means that we can help you define your technology roadmap, IT governance, compliance, and technology risk management, and assist you in aligning your infrastructure with your business objectives.

If your question is not listed here, please contact us directly by email or phone for a personalized consultation. We will be happy to assist you, analyze your specific situation, and provide you with a tailored response or solution.

We are committed to: providing transparent pricing with no surprises; providing you with a dedicated and responsive team; maintaining a long-term relationship based on trust, efficiency, and satisfaction. Your success is our priority, and we aim to be a true partner for your growth.

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